Frequently Answers & Questions

These are just some of the most common questions we get asked.

A Lien gives your customer a deadline to pay for repairs, towing and storage. If your customr does not pay by our deadline, you can use the lien documents to auction the vehicle, in lieu of payment, for services rendered.

If work or services are included, you can start your lien after a statement of charges is presented to the registered owner of the vehicle or 15 days after the work is completed, whichever occurs first. If a lien is for towing or storage only, you can start your lien any time after the vehicle comes into your possession.

In most cases you are entitled to 60 to 120 days of storage, depending on the type of lien required.

Add the value to of the vehicle in its present condition, plus the amount of any repairs completed.

You need to call your local Law Enforcement Agency and notify them that you have the vehicle.

An authorized employee of the Department of Motor Vehicles, a Law Enforcement Officer or a Licensed Vehicle Verifier must inspect and verify the vehicle before it can be registered.

Any person who has an interest in the vehicle may stop the sale. You must obtain a Release of Interest from that party, a court judgement or a DMV "Authorization to Continue After Unsuccessful Service" document before you can proceed with the Lien Sale.

In most cases, the Legal Owner is liable up to $1250.00 in storage or up to $1500.00 in repairs, whichever amount is high, plus lien and t fees. Tow companies are exempt from this restriction.

Once you accept any money towards your bill, the Lien Sale is invalidated.

The vehicle must be available for inspection at least one hour prior to the sale. A Lien Sale is a public auction. Anyone may appear and bid on the vehicle. Sealed bids are not allowed.